My husband took our car to get checked because it wasn't always starting on the first try. It needed a starter and the quote was $700. We both thought it was high so we called 2 other mechanics , found out we could save a couple hundred dollars. Went to pick it up and it just clicked, so we had to get it towed. Irony? Maybe, maybe not. I'm never coming back!
Hi Katrina, I apologize that you feel we were to high in price. You came into our shop with a "Intermittent crank/ no start. Worse when engine is warm" as stated on your work order. We performed extensive testing on the electrical system to confirm our diagnosis of the starter needing replaced. To replace the starter on your specific vehicle (2007 Honda Accord) it requires us to remove the intake manifold of the engine. On your estimate, there was a gasket for that intake manifold to be replaced due to the fact that the manifold was taken off. If we did not replace that gasket we run the risk of you needing to make another appointment for a leak. Also, we use parts that are of high quality standard. We have found this to be best, for our customers, to cut down on defective parts and unnecessary hassle. The national average for a starter replacement, on your car, according the RepairPal.com is between $312 and $632 (excluding taxes and fees). According to the estimate we fell in between that average. On the issue of your car not starting when you came to pick the vehicle up. You came in with an intermittent starting issue, unfortunately when you started your car to leave it would not start. Being that it was an intermittent issue, there is no way of knowing when it will and will not start. Lastly, the review on our website. All reviews, when posted, are not immediately posted on our website to allow us to look over them, investigate, and reply. You did in fact write the review on 10/25/16 and it is set to go up on our website by the end of the week. I am more then happy to talk to you further about your concerns. Please feel free to call or email me, Jacquie Walter Hower Director of Operations (717) 766-7656 [email protected] Auto Repair and Maintenance Estimates | Auto Shop and Mechanic Ratings REPAIRPAL.COM
- Zimmerman's Automotive Tire Pros